Home » Tag: internet

January 21st, 2010

Categories: Tech policy

The U.S. has been trailing much of Europe and Asia in both broadband penetration and speed for years, ceding this major technological and competitive edge. Rather than invest fully in a national broadband strategy like Japan and Australia (to name a few), the U.S. is actually dropping in overall numbers while the rest of the world rockets forward with faster speeds and lower prices.

The U.S. ranks 12th in broadband penetration (speeds above 5 Mbps) with 24 percent, an 8.8 percent drop compared to last year according to Akamai. Speeds were also down 2.4 percent, ranking the U.S. 35th in the world. This puts the U.S. farther behind South Korea, Japan, and the Czech Republic who continue to invest in connecting their population recognizing the competitive edge they will have in the years to come.

Even with our slow speeds (if you can even get them in your area), U.S. customers pay about $40 per month for our average of 3.9 Mbps, almost the same price France gets 20-30Mbps with HDTV and DVR included. Only a tiny fraction of the U.S. even gets those speeds and pays more than $100 for it.

The culprit here is a total lack of competition. ISPs and telecommunication companies lock down areas, often leaving even major cities with only one or two choices for their internet connection. Governments in Australia and Japan have taken charge of their broadband strategy, providing loans, grants, and true competition among internet providers to increase speeds and penetration. The U.S. could easily do the same thing, but would rather pay the same companies who refuse to grow and innovate to continue to not grow and innovate.  So we continue to watch prices increase as service drops.

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April 28th, 2009

Categories: Tech policy

First, Australia announces $31 billion to build a massive fiber optic network across the country, aiming to give 90 percent of its citizens 100 megabits of speed by 2018.  The UK is much more conservative spending $366 million for universal broadband of 2 megabits by 2012. Even Estonia is devoting $374 million for 100 megabit broadband by 2015.

In the midst of an economic crisis, these countries are throwing around heaps of money, to spread the internet to all corners.  Maybe they recognize the value having a connected populous can be, like telephone and power lines were almost a century ago.

Unfortunately, the U.S. still treats broadband like an afterthought rather than a priority. President Obama has stated national broadband is important, but the longer we wait, the farther ahead other countries get building up their infrastructure, taking away the technological advantages the U.S. has in the increasingly competitive world.

What’s worse, is easy fixes are ignored in place of bad policy and even worse corporate irresponsibility.  Time Warner Cable pulled back on plans to implement metered price plans for broadband, and now is pulling back on plans to increase capability – something that would improve value and thus increase their subscriptions.

Further, Time Warner Cable, again, is lobbying Wilson, North Carolina to block municipal broadband.  Time Warner Cable is trying to pass a bill banning municipal broadband, similar to the bills its and other ISPs have passed in more than a dozen states.  Why municipal broadband has to be banned isn’t clear since in a free market economy, competition is considered healthy.  The town just wants to offer its citizens what Time Warner refuses to provide.

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June 4th, 2008

Categories: Business models, Internet, Social media

eBay’s early years capitalized on the unique strengths of the internet, building a multi-billion dollar enterprise off of auctioning everything from broken laser pointers to movie scripts. Business Week’s Catherine Holahan sees a change in eBay’s business, moving from auctions to now earning half its revenue from the Buy it Now option where the seller sets the price.

eBay’s growing reliance on fixed price sales leads to question why auctions are dying off. It seemed the internet was built for auctions, allowing a large number of people to sell and buy as they wished. Holahan writes auctions initially had novelty and excitement that has since died down due to power users gaming the system and leaving average Joe’s without empty-handed. Buy it Now is stress-free. Michael Masnick points out eBay now has more competition, where low auction prices are now competing with every discount retailer online. Nick Carr claims eBay was just a fad, but if that’s true, it was a huge $40-billion market cap fad.

I agree with Mathew Ingram’s point that auctions work for some things, not others, and eBay needs to balance the auctions with new business models. The challenge will be convincing people it’s more than an auction company.

I think eBay has more problems than that, specifically Amazon’s claimed a great deal of the retail space eBay could have dominated. eBay introduced store fronts to give small retailers online spaces without the vast expenditure, but Amazon’s service is much more developed. eBay can try competing head on with Amazon, but playing catch-up is never fun and rarely effective (good luck Microsoft). eBay’s stumbled with its expansions, acquiring Skype and StumbleUpon without effective synergies (and now rumored to be trying to sell Skype). Evolving from pure auctions to some kind of e-commerce giant will be challenging, but hopefully invigorating to the industry. Plus, it’ll be good to give Amazon some more competition.

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June 3rd, 2008

Categories: Business models, News industry

The most talked about new web 2.0 sites, from Facebook to Twitter, are facing business model challenges. Scott Karp points out the challenge of print advertising online while Alexander van Elsas goes farther in his post “Advertisement holds web 2.0 in a death grip.”

Web 2.0 has focused on free services - free services that build virally fast and then, hopefully lead to a business model when the venture capitalists get impatient. But banner ads and tier subscriptions aren’t enough.

Advertising, as Karp and van Elsas point out, isn’t useful. Google pioneered ads that use your search terms so they are relevant and unobtrusive, whereas the only thing Facebook can sell me are gay dating sites (Google advertises better ones). The challenge isn’t simply advertising isn’t working, but that you can’t charge people for your services.

Most web services offer a paid option with valuable features. Remember the Milk charges $25 a year just to sync my tasks to my phone. Yahoo Mail wants another $20 to give my email portability. Each service doesn’t cost too much, but add them up, and suddenly the internet got expensive.

Bernard Lunn says social networking “is at a major fork in the road” (leading to web 3.0?) where they have to choose between walled gardened, open APIs, or mix. All the free on the web will need a business model, and every site from social to content providers will find charging customers harder and harder and advertising spread thinner and thinner.

Google’s strength came from reinventing advertising to its strength - search - creating a unique model that let companies and individuals advertise without upfront costs. Amazon and eBay have built retail businesses that couldn’t exist in brick and mortar stores. Most other sites have relied on 7-8 figure buyouts to make money.

Other websites will need to find new business models. Some ideas like market research and statistics, like I discussed for Facebook and other social networks, make excellent use of their large user bases, but will lead to a decrease in value when every social site starts offering this research. Further, with open source and APIs all the rage, regular pageviews will become less reliable as people use services how they want, not how the websites want them to. For example, advertising will work even less for content providers once RSS readers takeover the mainstream.

This is a lot of doomsaying without many solutions. I think sponsorships and product placement has potential, but again, it’s going to be impossible to control users. The best business models thus far have been enterprise level customer service, best seen in companies like Red Hat which provides customized Linux solutions and and MySQL’s Enterprise Unlimited. Companies will pay for customized services and research which individuals have no use for. Less than one percent of MySQL’s customers pay, but that was enough for Sun to pay $1 billion to buy the company.

The focus over the next few years needs to be on developing new and hopefully revolutionary business models that recognize the internet, software, and content want to be free (yes, even music and movies). The old business models required payment, but the future doesn’t have to be constrained by old-fashioned thinking. Think outside the tubes.

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May 29th, 2008

Categories: Geek living, Internet

A few weeks ago, I recommended the very helpful PageOnce service that collects all your email, social networking, and even financial services on one page. You can pick and choose between dozens of services. PageOnce is still in closed beta, but has provided Prodigeek with a special link to sign up. So try it out by clicking here.

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May 28th, 2008

Categories: Branding

Microsoft ruled desktop computers but now can barely get people to visit its website without paying them. Tim O’Reilly effectively sums up Microsoft’s problem:

Microsoft was once motivated by its own Big Hairy Audacious Goal: “a computer on every desk and in every home.” They achieved that goal, and ever since, they’ve drifted. Now their only goal seems to be to stay on top of the heap. They need to stop focusing on eating other people’s lunch and start thinking deeply about what kind of goals might stretch the company once again.

This past month has show Microsoft’s tunnel vision when it comes to the web. The company failed to acquire Yahoo (which was probably a good thing for both companies). Then, Microsoft offered cash back to users of its product search, feebly thinking this would steal customers away from Google. Microsoft ignored the fact that its product search is inferior to Google and didn’t offer enough money to make the step down worth it.

More subtly, Microsoft announced it was ending its book scanning project, leaving the endeavor to Google. Alex Chitu explains:

In other words, the book search engine didn’t make enough money and Microsoft decided it’s better to focus on areas that are more profitable. Instead of improving their search engine with valuable content from books and offering better search results, Microsoft chose to make decisions based on the short-term profits.

But that’s not all. Microsoft also decided to remove several games from its Xbox Live store because people couldn’t find the games they wanted. Apparently, Microsoft’s never been to Amazon.com or it would realize the benefits of the Long Tail and maybe fixed its user interface instead of depriving itself of additional revenue.

This is a lot of mistakes for one company to make. None of these seem like poor ideas over the short term, but they show Microsoft can’t look past its next earning’s report. Google, in comparison, lets its ad service support a research factory of innovation where products are unleashed with the idea for monetizing a distant thought for the future. Google News, Docs, Apps, Notepad, and Reader all have no advertising.

O’Reilly suggests Microsoft needs to define its long term goal, something that doesn’t put it in direct competition with Google, even outsourcing search. I don’t agree Microsoft should give up on search, mostly because I don’t want Google to have a monopoly on search (competition good, remember). But it’s true Google’s already doing well with the “Organize all the world’s information” goal.

Microsoft needs something new, that doesn’t rely on the walled gardens that made it the powerhouse it is. The next stage in computing won’t allow Microsoft to live off overpriced software like Windows and Office; not when free, open-source and online alternatives offer compelling alternatives. Buying Yahoo or Facebook isn’t a strategy unto itself, but needs to be part of a long term goal that recognizes both short term and long term benefits. Microsoft itself needs to change, and that change will happen over the long term.

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May 28th, 2008

Categories: Internet, Legal issues

Almost every website on the web has a new patent to fear. A Singapore company, Vuestar Technologies, claims to own a parent on “Internet searching via visual images” leading the company to sue thousands of websites that use images to link to other pages, Slashdot reports.

According to the company’s website, Vuestar wants other sites to license the technology and pay more than $3,500 in fees from most sites excluding, governmental agencies and charities. The company also says it will specifically target Microsoft and Google.

This patent is another ludicrous patent (and likely a publicity grab that I am helping out with) and another example of an abuse of the patent system. Linking through images is very basic HTML technology. Even if Vuestar has some creative way of doing this, the prior art of just about every web page ever should be enough to invalidate this patent. But thanks to the USPTO’s insane efficiency, this could take a couple of years. I’ll be in regular touch with my lawyer until then.

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March 24th, 2008

Categories: Social media

How did you discover that new web game or hilarious video? Between social bookmarking, social networking, socializing, the internet has made sharing information and ideas as simple as pointing and clicking. So do we need anointed trend setters anymore? Two conflicting theories are hashing out the marketing debate, but both forget to give credit to the real influencer - the internet. The internet has flattened the playing field for anybody to contribute to starting or spreading a trend.

Marketing conventional wisdom has followed the teachings of books like The Tipping Point by Malcolm Gladwell and The Influentials by Jon Berry and Ed Keller. These books claim a few well connected individuals inspire the vast majority in terms of the clothing we wear or movies we watch. These people are often called influentials. Marketing companies promote their connection with these influencers and often focus advertising budgets strictly to reaching this oligarchy of culture.

New research is challenging this conventional wisdom. Clive Thompson writes for Fast Company about Duncan Watts research on social trends.

[Duncan Watts] has analyzed email patterns and found that highly connected people are not, in fact, crucial social hubs. He has written computer models of rumor spreading and found that your average slob is just as likely as a well-connected person to start a huge new trend. And last year, Watts demonstrated that even the breakout success of a hot new pop band might be nearly random. Any attempt to engineer success through Influentials, he argues, is almost certainly doomed to failure.

“It just doesn’t work,” Watts says. “A rare bunch of cool people just don’t have that power. And when you test the way marketers say the world works, it falls apart. There’s no there there.”

Watts theorizes trends are more random, or at least harder to track. All the research done on trends has looked at successful trends. Trends that failed to catch on are harder to study. Watts computer simulations give more credit broader social networks, meaning marketing to a larger group is more important than a select group. Simply, if more people know about your product or idea, the odds are more likely someone will share that information.

(more…)

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March 19th, 2008

Categories: Geek-Out Moment

A valuable use of anyone’s time is the practice of randomly Googling words and phrases.  This led to the geeky practice of Googlewhacking, where a search phrase of two words brings back a single hit from Google.  The niche fad was publicized by comedian Dave Gorman’s book, Dave Gorman’s GoogleWhack Adventure where he traveled the world finding out new Googlewhacks (why didn’t he just Google it?).  Of course, as more and more websites are created, Googlewhacking becomes harder and harder.  For an even greater challenge, Googlewhackblatt is the attempt to find a single word that returns a single result on Google.  Happy Googlewhacking.

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March 16th, 2008

Categories: Geek-Out Moment

For a long time, the interest was a secret void for college professors and military megalomaniacs.  Then the Netscape browser emerged.  The Netscape browser began as the NCSA Mosaic browser.  Marc Andreessen quit NCSA to found Netscape, developing the Netscape Navigator based on Mosaic.  The result was an explosion of web browsering taking upwards of 90 percent of the significantly expanded browser market.  Netscape’s success directly led to a little company known as Microsoft deciding to launch its own web browser, which in a word, destroyed Netscape.  But thankfully, that was only the beginning of the Browser Wars.

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