Home » Tag: microsoft

November 13th, 2008

Categories: Business

Arriving late to the internet revolution, Microsoft seems more interested in blocking the competition rather than building a long term business.  The software giant has already spent months paying people to use its search engine rather than convince them its a better product. But more payoffs are on the way.

Microsoft is paying or offering free software to developing countries to use its products rather than free alternatives like Linux (though Microsoft denies specific examples).  Microsoft is discovering the high price it charges for Windows and Office are pushing poor countries toward free and cheap alternatives. Instead of realizing the long term implications, Microsoft is hoping to lock in these customers with big payoffs now hoping they’ll pay in the future (even though they still won’t be able to afford Microsoft’s prices).  This is not a new business model, but it’s a nice way to blow millions of dollars (don’t need that research and development money anyway).

Further, to stave off Google’s free cell phone operating system, Android, Microsoft is looking to payoff cellular providers to use its expensive alternative. Steven Ballmer showed (once again) how disconnected he is from the realities of the software world when he said about Google’s Android “I don’t really understand their strategy. Maybe somebody else does.” I do: Google’s investing in a long term strategy, increasing the value of Google search and other Google products. It’s a way to make more money (even if that money is not from Android licenses).

The truth is Microsoft is still relevant and obviously has a place in the market.  The Xbox brand, with all its foibles, is a refreshing example of Microsoft’s innovation and willingness to take risks.  Even Xbox has relied on massive payoffs to game developers to push its way into the market – but that’s not a bad thing when it’s part of a long-term strategy. Microsoft wants Xbox to be profitable on its own merits, something that’s harder to say about Windows and its other products.

Even Microsoft’s branding strategy failed because of a lack of a long term plan – one that the company had faith in.  After three commercials, Microsoft pulls its controversial Seinfeld ads because bloggers didn’t like them.  But they were talking about them! People watched them over and over again to try to understand them.  But that understand would have come later on.  Instead, the new “I’m a PC” commercials reveal Microsoft’s lack of faith in their own branding and instead let their adversary, Apple, dictate the conversation (just ask McCain how well “change” worked for him).

I’m still an avid Microsoft customer (I’m writing this post on Live Writer).  But the company needs to realign itself with the new technology realities.  Branding, reminding customers how much we’ve trusted MIcrosoft all these years (even though they were fun to hate), shows they can still be relevant in our lives, for business and fun.  Paying off customers, buying also badly run companies (Yahoo), and criticizing successful competitors you don’t understand are not recipes for success.  Long term planning and real investment are.

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October 1st, 2008

Categories: Business

A paper written by Haim Mendelson from Stanford Graduate School of Business and Deishin Lee from Harvard Business School guides students and businesses on how to fight open source business models and technology.

The two professors say being first to market, improving product features, and keeping the product closed are needed to combat the open source market - the way to make money against competitors who sell their products for free.  By keeping the product closed, open source networks can’t use the product to improve their own.

It’s sad to see such misguided lessons coming from two smart people and worse, teachers in a business school.  While it’s fine for commercial companies to compete with open source initiatives, Mendelson and Lee seem to recommend commercial as superior to open source even though several business models show free can be very profitable (e.g. Linux, Mozilla, MySQL, Wordpress).  Their example of a good commercial release, Microsoft Office, ignores how Office didn’t compete with open source upon release and further ignores how Microsoft is adapting to compete now with Open Office, Google Docs, and Zoho (all are free, only Open Office is fully open source).  Microsoft has released new specifications on its format types for anyone to include in software and is considering a subscription-based model for future releases.

Mendelson and Lee’s emphasis on being first to market is always good, no matter your business model, and improving product features is likewise necessity.  The problem commercial software has and will continue to have is open source, or at least open platforms, just offer more for less. Apple’s iPhone, another example of Mendelson and Lee’s, began by refusing developers any access to the system, telling them build for the web browser. A year later developers get to build applications with harsh restrictions, sometimes issued after applications are finished being built.  Google Android is coming out, fully open source and free for phone manufactures, has already attracted sour iPhone developers and has a huge software library waiting for its clientele - the first Android phone is still three weeks away from release.

Closed systems are a dying breed. It’s a slow death.  Trade secrets will always exist and there’s nothing wrong with that. What business students and professors should recognize is the landscape is evolving. Free and open aren’t bad words, but should be embraced by the next generation of business leaders.  Encouraging more of the same closed, walled garden thinking only slows innovation (see Microsoft) while free and open are winning the market and the profits (see Google).

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July 30th, 2008

Categories: Internet, Technology

After Google Video and Microsoft’s PlayForSure showed what not to do, Yahoo Music decided it wanted to be an example for what not to do in digital media.  Yahoo announced it will discontinue support for its DRM at the end of September, locking DRMed tracks to a single computer.

Microsoft tried to discontinue its PlayForSure DRM a few months ago, but has agreed to leave it up for a few more years.  Google Video discontinued its DRM, offering refunds for all purchases.  Only after some outcry did Yahoo agree to refund customers or provide DRM-free tracks.

All this ends up being expensive for everyone involved, whether its maintaining servers or refunding every customer you’ve ever had. Soon consumers will realize DRM deprives them of value they expect, like owning the music tracks they paid for.  Of course, consumers can always go to file-sharing networks which are free and DRM-free. That’s the competition, remember.

Shameless plug: I’ll be at the Flow Conference Oct. 9th in Austin, Tex. speaking on a roundtable about music and DRM in case anyone’s in the area.

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July 22nd, 2008

Categories: Internet, Legal issues, Movies, Television

The Economist has two articles showing the lighter side of piracy, reveal how media and software companies are using file-sharing systems to help their businesses.

Music companies find out which bands are popular using file-sharing statistics tracked by companies like BigChampagne.  These statistics help decide tour locations and target advertising dollars.

Movie and TV companies are using file-sharing statistics from BigChampagne to set advertising rates for online video sites like Hulu.

Software also benefits, as Bill Gates says “It’s easier for our software to compete with Linux when there’s piracy than when there’s not.”  90 percent of PCs in China use Windows from mostly pirated sources. Gates recognizes long term revenue increases from loyal Microsoft users than if the company fought piracy, pushing companies to free alternatives.

While admitting piracy helps their businesses, these companies continue to fight file-sharing in every possible way.  Piracy needs to stop being scapegoated, but rather embraced as a competitor - something to learn from and beat at its own game.

[Via Against Monopoly]

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June 2nd, 2008

Categories: Geek-Out Moment

halo_combat_evolved Microsoft’s onslaught into video games would have been more of a stumble had it not been for Master Chief and his aline adventures. Halo not only made the Xbox a success, but it instantly became a cultural phenomenon, redefining the console shooter in terms of AI, graphics, gameplay, and story. With amazing multiplayer still played years after release to the sub-culture of Red Vs. Blue, Halo spread its web of influence to be an icon, revolutionary, and bad-ass all at the same time. Halo sequels have broken sales records, with Halo 3 holding the record for biggest day of sales in U.S. history, more than $170 million (only to be trounced 7 months later by the multi-platform cheater GTA IV). Still, it’s impossible to play a first-person shooter these days without feeling the armored hand of Halo siphoning your gaming skillz as you ponder why you’re settling for anything but the best (selling).

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May 28th, 2008

Categories: Business, Internet, Technology

Microsoft ruled desktop computers but now can barely get people to visit its website without paying them. Tim O’Reilly effectively sums up Microsoft’s problem:

Microsoft was once motivated by its own Big Hairy Audacious Goal: “a computer on every desk and in every home.” They achieved that goal, and ever since, they’ve drifted. Now their only goal seems to be to stay on top of the heap. They need to stop focusing on eating other people’s lunch and start thinking deeply about what kind of goals might stretch the company once again.

This past month has show Microsoft’s tunnel vision when it comes to the web. The company failed to acquire Yahoo (which was probably a good thing for both companies). Then, Microsoft offered cash back to users of its product search, feebly thinking this would steal customers away from Google. Microsoft ignored the fact that its product search is inferior to Google and didn’t offer enough money to make the step down worth it.

More subtly, Microsoft announced it was ending its book scanning project, leaving the endeavor to Google. Alex Chitu explains:

In other words, the book search engine didn’t make enough money and Microsoft decided it’s better to focus on areas that are more profitable. Instead of improving their search engine with valuable content from books and offering better search results, Microsoft chose to make decisions based on the short-term profits.

But that’s not all. Microsoft also decided to remove several games from its Xbox Live store because people couldn’t find the games they wanted. Apparently, Microsoft’s never been to Amazon.com or it would realize the benefits of the Long Tail and maybe fixed its user interface instead of depriving itself of additional revenue.

This is a lot of mistakes for one company to make. None of these seem like poor ideas over the short term, but they show Microsoft can’t look past its next earning’s report. Google, in comparison, lets its ad service support a research factory of innovation where products are unleashed with the idea for monetizing a distant thought for the future. Google News, Docs, Apps, Notepad, and Reader all have no advertising.

O’Reilly suggests Microsoft needs to define its long term goal, something that doesn’t put it in direct competition with Google, even outsourcing search. I don’t agree Microsoft should give up on search, mostly because I don’t want Google to have a monopoly on search (competition good, remember). But it’s true Google’s already doing well with the “Organize all the world’s information” goal.

Microsoft needs something new, that doesn’t rely on the walled gardens that made it the powerhouse it is. The next stage in computing won’t allow Microsoft to live off overpriced software like Windows and Office; not when free, open-source and online alternatives offer compelling alternatives. Buying Yahoo or Facebook isn’t a strategy unto itself, but needs to be part of a long term goal that recognizes both short term and long term benefits. Microsoft itself needs to change, and that change will happen over the long term.

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March 10th, 2008

Categories: Geek-Out Moment

In 1981, a little company called IBM teamed up with Microsoft to create something called a personal computer.  And as Tandy president John Roach said, it’s not that significant.

Yes, IBM and Microsoft began the personal computing revolution with the $1,500 PC.  Microsoft included the first major release of MS-DOS, the influential operating system that gave uses a simple (at the time) way to make full use of their powerful 4.77 MHz processor.  Some geeks still use DOS to this day, feeling the world is better in black and white and hard to use.

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January 11th, 2008

Categories: Technology, Television, Video games

Microsoft's Bill Gates giving keynote at CES 2007 Bill Gates hyped a huge announcement for the Xbox 360 at this week’s CES, and like geeks upgrading their hardware, we jumped on the hype without thinking.  The biggest announcements were more downloadable movies and the beginning of IPTV, or in Gates’ words, using the Xbox 360 as a set-top box. BT Group, a leading British telecom company, was announced as the first provider of content through this surface.

But now we’re learning what that really means.  In truth, it almost feels like 360 owners and journalists and anyone who cared were lied to.  The truth is the 360 will not be able to stream content, record content, or possibly even access content without a BT subscription.  All the hype and leaked screenshots and presentations from over a year ago have lead to basically another paid service for the Xbox that basically gets you almost live soccer and some on-demand shows and movies.

Continue reading…

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January 4th, 2008

Categories: Geek-Out Moment

Bill Gates Mother stopped telling me to be a doctor and started getting me programming lessons.  From 1993 to 2006, Bill Gates topped the Forbes 400 as the richest man around, at one time having assets worth over $100 billion.  His company, Microsoft, has depreciated significantly after the dot com bubble burst, but Gates is no less a power house representing the epitome of geek revenge - success.  Gates has a dream job building a monster company from the ground up.  He was so wrapped up in building Microsoft, he took an multi-decade leave of absence from Harvard.  His billion dollar company, however controversial, is a geek playground from operating systems to online software to video game consoles and expanding.  Bill Gates is the geek we all hope to become.  His wife’s hot too.

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December 28th, 2007

Categories: Business, Video games

Trusty Bell Xbox 360 bundle, from Microsoft Microsoft’s Xbox brand has been facing an up Mount. Fuji battle since its launch. And while the 360 has faired better than the original Xbox, some recent numbers shown by Famitsu (translated by NeoGAF) shows the Xbox might be farther down the mountain than originally thought.

Famitsu tracks the top 50 best selling Xbox 360 games with the top game not even selling a quarter million units. As Destructoid points out, when you add the total sales of all 50 games, only 1.8 million units have sold - as much November sales of Mario Galaxy and Guitar Hero III in the U.S.

The surprise in these numbers is how even games that attracted huge headlines for first week sales dropped of. Ace Combat 6 helped the 360 console outsell the PS3 in Japan for the first time, selling 77,000 units in its first week. A month later, Ace Combat 6 has only sold 6,000 more copies.

Even games that Japan loves are having trouble expanding the 360’s user base. This will make the 360 Devil May Cry 4 sales numbers versus the PS3’s all the more interesting. Check out the full top 50 after the jump.

Continue reading…

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